WELCOMETO PLAY

With more than 20 years of experience in the gaming industry, Russ has truly found his calling as a host. He began his career straight out of high school and has worked in various roles across different departments, building a wealth of knowledge and expertise along the way.

Natalie is a seasoned professional with a diverse background in customer service, business management, and the casino industry. Raised in Nevada and born in Washington, Natalie’s early exposure to the dynamic casino environment fueled her passion for hospitality and gaming.

With more than 20 years of experience in the gaming industry, Russ has truly found his calling as a host. He began his career straight out of high school and has worked in various roles across different departments, building a wealth of knowledge and expertise along the way.

A dedicated member of the Emerald Queen Casino team since its opening on December 26, 1996, Allan has witnessed and contributed to the evolution of the casino. He started his journey as a Keno runner, then transitioned to roles as a cashier, lead, and shift manager. For 17 years, he served as Shift Manager in the Tribal Lottery Slots department, and for the last decade, he has excelled as a Casino Host.

Damion began his career with Emerald Queen in 2015, building an extensive background in table games over 11 years. His experience spans from dealer to pit manager, giving him a well-rounded understanding of casino operations and guest engagement at every level. He recently joined the Player Development team, where he serves as a front-line ambassador for guest experience.

Jimmy serves as Director, Asian Market at EQC, bringing more than 20 years of casino hospitality experience and a strong passion for guest service. Born in Vietnam, he speaks both Vietnamese and Cantonese fluently, helping foster meaningful connections with guests and communities across the region.

With over 14 years of experience in the casino and hospitality industry, James brings a wealth of expertise in providing top-tier service and creating exceptional experiences for guests. As a seasoned Casino Host, James has developed a keen ability to anticipate and exceed the needs of high-profile players and VIP guests, ensuring every visit is memorable and tailored to perfection.

With more than 35 years in gaming and hospitality, John E. Straus II has done a little bit of everything in the casino world. As Chief Gaming Officer for Emerald Queen Hotel & Casino, he helps lead gaming operations and guest experience for one of the Northwest's top casino destinations.

With over 24 years of experience in the casino industry, Josh brings a deep understanding of guest service, most notably from his extensive background in Table Games. He joined Emerald Queen Casino in 2004, after beginning his career at Chewelah Casino in Eastern Washington in 2002.

Tallon began his career in the casino industry in 2022 after attending Washington State University. He initially joined the Emerald Queen Casino’s Marketing Department, where he spent two years refining his skills. Eager to connect more personally with guests, Tallon transitioned to the Player Development team as a Casino Host.